7-Eleven

Not bad if you like "hot food" thats been sitting under a heat lamp for hours.

Let me tell you about the wonderful experience I have from this store. First, I bought a magical product from this great store. I found out that it's defective so I tried to return it, I even showed them the picture and the product that it technically says that I need to go back to this magnificent store to sort it out. Then, they told me that they "CANNOT" help me and that I have to comeback tomorrow to sort it out because the manager is not in and that the manager will sort it out for me. The way they said it was so reassuring. So, I came back the next day to sort it out. The best assistant manager of all time was in, so I asked him for help and he said, "I CANNOT help you and you will hear the same reply from the manager." So I tried to reason that they sold me a defective product and I am here to find out how to resolve this. I asked him what number do I need to call to sort the problem out since he is helping in a very very inspiring way, so he gracefully grabbed the product and showed me a non-existent number to call. It's was an amazing experience. I can't thank you enough for taking my money and giving me this awe inspiring product. I also thank you from the bottom of my heart for wasting my time, it was my pleasure. And P.S. for the god of an assistant manager who towers upon all assistant managers, with all the bitterness and animosity within my heart, please go suck a door knob.

I just bought a compass card from the shop. The compass card that I bought was not attached to the menu card but the lady cashier said it was the only card that she had, so I bought it. When I returned home and checked the balance of the card, the remaining value was $7.7. I had never used it and the stored value should be $10. I returned the card to the store, there was another guy to serve me and he gave me a brand new card and I could see that there were plenty of new cards with them. For the lady who served me previous was gone. It was something that happened within an hour, I wonder she must have fled with guilt.

Regular morning coffee place. Always quick and convenient, even when handling large volumes of customers getting gas and snacks. Impressed by staff that consistently give you a friendly greeting and offer specials available at store with members card.

Went to buy a lighter. I’m 20 years old, and a chubby guy (staff) asked for my ID. I showed him my ID and he said he couldn’t accept it bc is was a foreign ID. and if I wanted a lighter I had to bring my passport. I gave him my home country ID and the BC ID. And he said he could understand it and simply he said no. After that I asked to talk to his manager. He didn’t bring the manager he just told me “ITS DONE, ITS DONE, if you don’t have passport we cannot sell you a lighter” He didn’t even bring the manager as I asked for it. He was very rude to me and he doesn’t even know the rules, he was saying nonsense. He doesn’t explained anything he just refused to sell me the lighter. I’m so disappointed, will never go again to that store. Poor customer service and the staff doesn’t know and it’s not trained for to customers.