Home Canada Alberta Purdys Chocolatier

Purdys Chocolatier

375 St Albert Trail, St. Albert, AB T8N 3K8, Canada

+1 780-458-1570

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Detailed Information

Place Types Bakery
Address 375 St Albert Trail, St. Albert, AB T8N 3K8, Canada
Coordinate 53.6422621,-113.6221601
Website https://www.purdys.com/shops/details/64?utm_source=G&utm_medium
Rating 3.6
Compound Code J9RH+W4 St. Albert, Alberta, Canada

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 10:00 AM – 5:00 PM

Photos

Reviews

Ash (12/20/2020)

I went to Purdys around 3 pm today (Dec 19th) to buy some chocolates, and I ended up getting two boxes. As I approached the checkout I stood there waiting since the cashier was helping another customer. She gestured that she could help me. While she was scanning my items, she was yelling across the counter "helping" the same customer. I wasn't in a rush, so waiting wasn't a problem. I could tell the other customer was upset since she helped him first and then abandoned him to ring me up. She was no help to him at all, and she was extremely rude to me. The cashier carried on with scanning my items while she continued shouting at the other customer. I waited until there was a break in their conversation to politely ask if she could put my chocolates in separate bags since they were for different people. She rolled her eyes and aggressively dropped them inside the bags. She didn't speak to me once and got irritated when I didn't pay right away, which I was not aware of since she didn't indicate that payment was ready. She was extremely arrogant, unprofessional, childish, and had no patience for any customers.

Chris Nixon (12/16/2020)

Not a big selection of individual dark chocolates this time, plenty of everything else. I love their chocolate and always such pleasant service.

Thisis Thetruth (11/18/2019)

I am a regular customer at the St. Albert Purdys. I do a lot of baking and always use the 70% nines for this purpose. I was excited when Purdys finally came to St. Albert so I wouldn't have to pick up my baking supplies in Edmonton. However, the St. Albert location is frequently sold out of 70% nines and they never have additional stock in the back. Today, I still buy my 70% nines in Edmonton as they always have much better stock there. If the 70% nine baking bars are so popular, it would be helpful for this location to order more and keep better stock. I have spoken to staff there about this, however this item continues to be in poor stock. I really do love the chocolate here and it is well worth the money for baking. Please keep more stock! Thank you.

Tamara Andersen (06/24/2019)

Went into the store to buys three teachers gifts, a boxed set ($15) and two large boxes of hedgehogs ($30 each). There was another customer in the store who was undecided about buying the box set that was on the shelf. The associate in the store took the boxed set down and said she would hold onto it for the other customer until she decided if she would take it. I asked if she could make me another box set up and she said NO as they didn't have any more boxes. I then asked if she could assemble all the contents of the box (minus the box, obviously,) so that I could purchase it and wrap it myself. She said of course she could do that but that she was going to charge me the individual prices of the boxed set contents ($27) rather than the $15 sale price. I was completely incredulous and asked, "So, you are going to sell me a $15 boxed set, without the box, for $27?!?! " to which she replied "That's correct." Spend your money somewhere else, maybe somewhere that has some common sense and customer service. Needless to say, I left the store empty handed and won't be going back.