Heartland Registry Services (Formerly Stettler Registry Services (1996) Ltd.

Great staff, very respectful. Examiner was great. He made me feel very comfortable.

I have personally dealt with stettler registry. Never have had an issue. Pleasant staff and friendly service.

DO NOT GO TO Stettler Registry Services - 1996 Ltd. FOR PASSPORT PHOTOS! I took the day off work to drive to the Edmonton Passport Office to complete my passport. Paid 30% above the standard fee for passport photos but wasn't concerned about the price since I was looking for convenience. After a days lost wages, fueling up my vehicle and paying for parking (easily $180+ in lost expense) MY PHOTOS HAD TWO UN-DEBATABLE FLAWS AND COULD NOT BE ACCEPTED (2 clerks verified) and with my guarantor located back in Stettler I could not just pay to get them done that day in Edmonton. I had to drive home without a passport. When I called registries after I had left the passport office I firmly yet kindly explained to them how the expense to me is much more than they $21 they charged me for the photos, I was told to "come in and we will figure it out." I certainly didn't expect they would fully compensate me but I expected some middle ground would be reached and I'd be given a genuine apology for the HUGE INCONVENIENCE. Well their 'figuring it out' "was that "we don't guarentee our photos". No compensation aside from my own $21 back for the service I never even received. Don't call it a passport photo if it doesn't meet the standard guide of a passport photo. It is your business to know that the photo is acceptable/valid.

Attempting my learners test for the 2nd time this week and how they have it set up is terrible no doors or way to have a quiet space to think while I’m having my test.

I have always been impressed with the service at the Stettler Registry. Knowledgeable, friendly, helpful.....