Victoria Bug Zoo

Exploring the Bug Zoo is a must for a visitor (or local) in Victoria. The rooms where the bugs live are warm and inviting. The staff are so knowledgeable and friendly. They love sharing the bizarre and wonderful bug trivia. Give yourself at least a couple of hours to explore. Two thumbs up! Thanks for the tour, Liz! :-)

10/10 Much bug Very crawly

Wow, this was such a fantastic experience. Owen and Ash were not only incredibly knowledgable but respected my fear of spiders and helped me understand them. I left with a new respect for all those creatures that I never thought I would have. Thanks guys!

Such an awesome staff and experience! Carlee was very knowledgeable and super nice. She had the answers for all of our questions and I cannot recommend this place enough! Carlee also pins lots of the insects that are available for purchase in the gift shop and does an absolutely lovely job. The guy who was at the front desk was also very kind and polite. I always have such a good experience here. While we were going through the tour yesterday (Aug 29, 2020) there was another group of people and one lady in the group was recording a live video for her social media. This is not allowed at the zoo because it’s like shoplifting the experience for others. Carlee very kindly informed this woman that live videos were not permitted (as everyone is told at entry) and that if she were to continue she would be asked to leave. This lady threw a fit and started calling Carlee rude and complaining about how bad the service was. Yet she continued her live video and bashed Carlee as well as the Bug Zoo in the video. Once again she was asked to leave and eventually she did. Carlee handled the situation very well despite the customer’s poor attitude and ability to follow a very simple rule.

I was skeptical in the beginning when I heard about this place but I honestly had a great experience. While I was there, because of the COVID restrictions, we couldn't hold any of the bugs which was disappointing. The staff was very kind and willing to answer any questions we had. They were all very educated and it was really cool learning about the bugs they had.