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Detailed Information
Openning hours
  • Monday 10:00 AM – 7:00 PM
  • Tuesday 10:00 AM – 7:00 PM
  • Wednesday 10:00 AM – 7:00 PM
  • Thursday 10:00 AM – 7:00 PM
  • Friday 10:00 AM – 7:00 PM
  • Saturday 10:00 AM – 6:00 PM
  • Sunday 11:00 AM – 6:00 PM
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Bell
Bell
Reviews
Jeremy (08/01/2020)
Worst provider imaginable, will go back to Roger's as soon as humanly possible. Did not get any of my port in credits, non of the promised deals. If it seems too good, it probably is. Stay away, if your provider treats you well as a customer just stay with them even if it's a little more expensive. You will never get the deal they promised with these people, I got transferred to 4 different reps who just said "cant help you" and simply hang up with no explanation. Even if they do try to help nothing they say actually gets done, your Bill's are still through the roof with no explanation what so ever with random charges. You will probably get charged for equipment you returned months ago and just happen to get $250 added to a bill onto of other monthly charges. Just stay with your provider if they treat you with some human dignity and respect even of they charge you more, the headaches with these people are no worth it.
Serina McGregor (06/21/2020)
Horrible customer service. I was promised a certain rate for my contract and specified it was the AFTER tax price, but now my bills are $30 more per month what was discussed. Have tried speaking to numerous employees and either I get shut down or no response at all. Would not recommend Bell to anyone looking for phones or any service.
suparna pal (05/31/2020)
I was recently at your location at shoppers mall to discuss my wireless plan options, the female representative opened the door slightly and asked me what I need help with, I asked a few questions on the plans as my contract of wireless is already over, she said we can just stand here and talk, I did not mind due to the COVID 19 health and safety measures, she gave me the options and when I asked her if she could help to change the plan she told me they don't do it at the store I need to call the customer service which of course I did when I came back home, when I was talking to her I saw another customer inside at a desk with a representative while my business this representative completed at the door, maybe if I had upgraded my phone or plan she would have changed it for me, sorry that's how it came across, I was there on May 26th/20 around noon time
Rio Tat (01/29/2020)
The retail associate I spoke with was pushy about me signing a new contract, and did not acknowledge the insurance I paid on my phone. As a long standing customer, I am very disappointed in the service I received. The Bell representative did not have my best interests in mind, nor did he listen to my concerns and needs. After over 10 years with Bell, I am eagerly anticipating ending my contract with them this year.
sean denbow-sims (ThyMaestro) (04/08/2019)
please do not buy a phone or anything from these people. customer service is 0. go in with a issue call the 1-8000 number. call the 1-800 number they tell you go to the store. they cant give you a phone protector that fits your phone rightly. special order something they just sell it off to another customer. everything is over priced and shady. mts was a great phone company bell has turned it into one of the worst ones iv had to deal with. went from paying $40 dollars a month to $105.
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