Mah O'Neill Chartered Accountants

Always does the best work for me

Excellent accountant I would highly recommend him to anybody.

I had items missed on my tax return, very poor customer service and dismissive contact from the ownership when i brought my concerns forward. When the firm was sold to May and O'Neill, I assumed the same level of detail would be paid to my needs. I explicitly stated I had purchased my first home. It wasn't till the next year I realized the home buyers tax credit was not applied. When I pointed out the oversight, the response was a series of poorly worded, unprofessional messages with what appeared to be no effort. After clearly communicating my dissappointment through several messages over several weeks, Mr. Mah offered me $50 discount on next year's return. Any accountant would know that money now is worth more than money later, so a discount in a year for shoddy services is an insult after a year and a half delay in $750 tax credit and an overcharge to fix their own mistake. I am a new CPA, and am ashamed at the attitude and level of service I received. I used their office after becoming an accountant because I had for so long under under the old ownership. I will be filing my own returns from now on, and advise against trusting them to add value without considerable oversight on your own part.