Bleu Flames: FONDUE · GRILL · BAR

My group of friends and I shared a lovely Halloween evening dining at Bleu Flames. This was my first time at Bleu Flames and I was absolutely impressed and highly recommend giving it a try. The atmosphere was lovely and relaxed. The owner made sure we were well looked after and was very accommodating to all of us but took special care with a person in our party with food sensitivities. Our server, Scott, let us know he was fairly new at the restaurant but would do his best to answer our questions. Obviously, with a person with food allergies in our group Scott was asked questions he never faced. He was fabulous and we had a lot of fun with him. Our dining experience was just over three hours and was so fun. Highly recommend this establishment.

Evan and Scott made the evening for us, they were so helpful, fun, and we felt so taken care of. Scott made sure we always had a drink and we didn’t have to wait long to order. Evan brought the food out fast, and was so nice to chat with while he was preparing the fondue. We will definitely be back! An amazing first experience at Bleu Flames.

Such an amazing experience! Friendly/informative staff-their eyes were "friendly & smiling" behind their masks! Food was oh so tasty. Such a worthwhile birthday supper enjoyed with great friends. The price is well worth the ambience &wonderful food & very attentive service! Thanx Bleu Flames! Great "snowy"evening out!🌞

After hearing so much hype about this place we decided to give it a try, was very dead when we arrived and were greeted by a very friendly server who also hyped how good the food was. Both parties ordered the couples 4 course. The cheese broths were both good having the Welsh rarebit and the house special. The Cesar salads were salads and nothing to complain or rave about. This was about where the quality stopped for the night. We both had ordered the Canadian coast to coast. Once again the server assured us how good it was all going to be. This was far from the truth. The beef tasted like liver, both the pork and chicken had a foul taste. Upon alerting our server. She made light of the situation telling us this has never been an issue. Not overly interested in hearing about what your opinion is when were the ones paying to eat the food. The dishes were removed and we were told there was no manager to speak to. After this we brought out our chocolate dishes which were decent. At the end she had removed one of the meals which is fine we weren't looking for a freebie. At the end of it we had $120 worth of cheese and chocolate. Would not recommend bleu flames for a meal and would not go back for more than maybe cheese and wine at most. The overall handling of the situation was unprofessional. Sometimes things are better left unsaid. I was going to avoid writing this review however after another party that was with us that evening had the owner reply it sounded their review was paid for by competitors I was shocked an establishment of this caliber would respond in such a way. If you're going for appetizers or dessert would recommend.

Our first visit here and we weren’t disappointed. The service was fantastic and food delish! If you are new to fondue, you may think as we did that the portions were small but by the end of our 4 courses, we were stuffed! The dipping sauces are homemade and were very yummy. Our server was very helpful in showing us how it works and answering our questions. A great place to eat in Sherwood Park.