Port Moody Coin Laundry & Dry Cleaning

I have visited Port Moody Coin Laundry & Dry Cleaning on several occasions in the last couple of years for larger items & when I was moving.The staff (owners) are extremely knowledgeable, helpful & pleasant . One bonus for me is that the business is immaculate with newer well maintained washers & dryers. Sylvia is constantly tidying & cleaning! Although I have always had concerns re_ using Laundromat facilities, but I have no hesitation here!

Exceptionally clean, machines in excellent condition, very competent and helpful staff. An hour away from where I live but absolutely worth the drive.

I took my mom there to wash her large blankets and things. Firstly they rushed her along. Then made her use the machines she didn't want to use. It cost her more than it should for a person who is retired. When I went, he rushed me along as well. We didn't get to use the machines we wanted either, I ended up having to use the smaller ones that he wanted me to use. It cost me more in the end as well. I didn't feel welcome one bit, and neither did my mom the first time either. Therefore, not feeling welcome leads to this weird rushing thing he does and I was not able to keep track, therefore, I accidentally left two loads. I didn't realize until a week later that many things had disappeared. I called and went back only to discover (and very nice of them to do it but..) they washed and dried and folded my already dry clothes. I didn't ask for a rewash or for that service but he wanted to charge me for full service. I got pushed out and I forgot, is that a $50 mistake? if he let me use their service the way it was intended, I wouldn't have forgotten. JUST LEAVE PEOPLE ALONE TO WASH THEIR LAUNDRY in peace. There's no need to help or show them how to do it. They already know how to use a washing machine. After that, I still payed for the full service AND he asked me to never come back. I'm so disappointed because laundromats are kinda out the door, you'd think they would try harder

Big area for folding. But... All the machines wash hot even if switched to cold. The wife is obnoxious and rude. I left my clothes in the dryer, went out for half an hour, and came back to the dryer door open and sopping wet clothes. They opened the door because I left the building. The final straw was when a homeless man who was soaked during a rain storm came in to wash his clothes and sleeping bag and she didn't want to do it even though I paid for it. She then wanted more money to put the washer through an empty cycle. When she could do the empty cycle for free. No empathy or compassion for those less fortunate. Last time I'll come to this shop.

Not very professional staff or owners. They will watch your every single move. Seriously, it's just laundry. And your equipment isn't even new or semi-new.