RBC Royal Bank

If I could give more than 5 stars I would. My husband and I had an issue with TD Bank, where they decided to de-market our entire bank accounts with them, including our credit cards, after decades of patronage. At the time, we were about 5 business days away from closing on our house purchase - thankfully our mortgage wasn't with TD, so we went to RBC late afternoon, explained our situation, and Amanda helped us open up new accounts, gave us new PAD forms to give to our employers, etc. and sorted us out VERY quickly. We were able to transfer our funds from TD to RBC right away. From the moment we stepped into this branch we felt welcomed, all off the employees were amazing, and we are happy to call RBC our new banking home. We are so thankful for Amanda and her team!

i went to royal bank branch in fort saskatchewan July 27/.20 with a royal bank client as i am not and never will be/ to verify a bank draft from a branch in Millet, was told that they cannot do it as i was not a client of theirs ?? could not believe that experience// its like the bank is doing a service for the crooks, i told the royal client to go home and bring me cash, i want, to hear a reponse to this episode of mine from you before i post my ordeal on social media, which im going to do anyway

Thank you Amanda and Carlos for your wonderful customer service today!

Juliana made my day! She was so sweet like an angel to me.She was very helpful in fixing my account that saves me money and will definitely use a lot of my debit card..Two thumbs up for you Juliana for giving a very good quality service!

I was trying to get a fraud on my account investigated. Even had another branch contact the manager. Silence for two weeks until I went in and made a stink. Still not rectified. Had to get the police involved.