Rocky Mountain Soap Company

I purchased their soap back in 2017 when I visited and when I found out my friend would be going I begged her to pick me up some goodies since everything I want is always out of stock online! I love love love their products and mission statement. Highly recommend. Even ordering online is a great deal with the shipping rates!

I was in the store in Banff on Thanksgiving day and had purchased a few items of soap and candles. When I got back home and unloaded and reviewed my receipts I noticed that I was charged the correct price for one candle by accidentally overcharged for the second candle. I called the shop and they were very kind and gave my information to another lady and she too was exceptionally kind and professional. After a few days they called me back and instead of reimbursing me for the difference they covered the full cost of the candle. Wow! I was utterly shocked. Their customer service goes above and beyond and I will definitely shop their online store moving forward but if I am ever in a city that has a storefront I will visit because I know the exceptional service I will receive! Great job ladies!

Best hand sanitizer & soaps! Will be ordering again online

I loved my Visit and experience.... the person that educated me was very personable.. being a man and working out side in the elements is very harsh on your skin... she had all the answers for me ... and to top it off a was given a free gift how perfect...

We were so happy RMSC was open! Obsessed with anything lemon grass from them 💜great customer service too!!