Discover Banff Tours

I did 2 tours with Discover Banff Tours, Winter Tour: Banff and Its Wildlife and Lake Louise. Both were amazing tours, I just loved each bit of scenery I saw throughout these tours and the heavenly time spent in Lake Louise. Our guide Denise/DJ was simply great and gave a lot of insights about the Banff National park, she was very friendly too. Luckily she was my guide for both the tours. Hot chocolate served was amazing and also the maple cream cookies ;). I absolutely recommend these tours to get a feel of Banff in winter.

September 2020 we had a group of seniors visit Banff from Calgary. All of us have spent most of our lives with quick trips or hiking holidays in the area but this time we wanted someone else to 'do the driving.' Hugh gave us a very personal, informative and fun trip to Lake Louise and Morraine Lake including updated statistics and information. His description of the other tours offered, made us want to stay longer and take more tours. Well worth the dollar.

Hello Everyone, There was a very disappointing experience with this group of business. We booked horse riding here and paid around $291. We were 10 min late to this place as were heading from Ontario to Alberta and guess what, they told to us that you are 10 min late so you have to pay 50% more if you want to do horse riding for next slot. now firstly , we did not receive any confirmation mail during booking. We called them and they said your booking has been confirmed. So we were like ok that’s good and on the day of arriving, they were saying we have sent you an email. And we explained that we already called you about not receiving an email and you confirmed our booking on phone call. Manager was so rude and she was blaming us. We provide logical argue as for example if some one get caught in traffic then you guys still not allow them for what they paid. We booked different time slot for different activities in Banff and there was a 10 min up and down for registration and no one had a problem. We are living in Canada where honesty is important and service is everything. This people literally running a money heist business. Don’t book any activity here.

We had booked the Johnston Canyon Ice Walk and it was an awesome experience with our amazing guide “Neil” who was very knowledgeable and made the experience a memorable one. The walk through the snow clad walkways was superb. Thank you Discover Banff Tours for this experience.

I went on the Johnston Canyon Icewalk with my wife and we had a very enjoyable experience. Our guide was very friendly and helpful. Definitely worth the money.