Fantastico bar-deli

Horrible experience today. Staff is confused. I ordered take out only to find out I could not sit on their patio as we had not ordered to sit in although they did not offer sit in when I ordered. No one was sitting on their patio at the time. I explained that I was meeting someone with physical disabilities and we needed to sit down. The manager asked me what kind of disabilities and suggested to sit somewhere else - as in a low wall nearby. She eventually allowed me to stay, but told me 4x that this was the last time she would allow that. When I sit down she asked me if my friend had arrived - basically telling me not to sit before he arrived. He showed up 3 min later and she found out that he is unable to hold a coffee cup and needs it on a table. I ll never come back. I have to say that I never go out of my way to put a negative review. My friend and I exited the seating area and sat in the stairs nearby as he needed me to fix his helmet. A young lady named Jessica walked by us and told us to move. I was a tad confused. She was quite rude and told me that they own Dockside and we needed to move. I fixed the helmet and departed. Ill wait to hear from the owner for an apology. If you go to Dockside please visit Fol Epi - stay away from Fantastico. See other recent reviews dealing with similar experience.

Excellent

My husband and I have been coming here for years and it is one of our absolute favourite places in the city! Although the routine has changed slightly due to Covid, the food and drinks is as fabulous as it’s ever been. Fantastic outdoor patio, wonderful friendly staff, and great quality food make this place our favourite, it feels like home.

One of the best grill cheese sandwiches I have ever had in my entire life!! The staff was very friendly and I got my food right away. It made me feel safe that the staff had excellent COVID-19 protocols. Great manager and team!

My partner and I had lunch and coffee on the patio yesterday (Sept 24) - it was likely the best kale caesar salad we've ever had! And, as per usual, the coffee was fantastic as was the service. We live at Dockside Green, and get coffee and food from Fanstastico frequently ... and are never disappointed. We want to thank the staff and management for not only serving up excellent food and the best coffee in town, but also for having terrific staff and service. Indeed, this coffee shop and deli stayed open during the entire pandemic meaning that staff who could have opted to stay home continued to work despite the risk to themselves. Staff went out of their way to keep everyone safe, including people who complained about the new safety protocols, and found innovative ways of providing delicious take-out and maintaining their services. We are not sure how we would have handled the 'lock-down' without them! They are a treasured part of our community: we are taking this opportunity to thank them for everything they have done and continue to do to make Dockside Green a great place to live (and lunch!)