Bubble Waffle Cafe Blundell

Laksa soup with noodles & soup + lamb slice was good! Bubble waffles are decent & iced mixed coffee was good. Glad this is in the neighborhood!

The old lady with long hair doing the cashier is the rudest person I have ever dealt with in all the locations in Richmond. She has no customer service manners and she talks like I am not a customer but a servant. Her tone of voice is so bossy. I cancelled my entire order despite patiently waiting in the line up. How can a business run like this? She doesn’t seemed like she is happy with what she’s doing. You can hear her yell at the cook too. Frustrated with her POS machine as the paper keep getting stuck. Wow she’s taking her frustrations towards her customers.Someone from the head office should definitely mystery shop this location. It’s fairly new too. Will never go back ever.

Horrible language discrimination. Treat me rudely because I speak Mardarin rather than Cantonese. They need to learn Canada is a country that respects human rights.

Never have I ever been more unimpressed with the customer service at this location. I'm very content with this franchise and the app services they offered. However, I am more unpleased with how my incorrect order was handled. I am currently working from home and had asked my father to pick up my order from this location. Upon return at home, we already poured the soup out of the container. However, we saw that the order was incorrect and had called the store back to inform them. Not only did they tell us to bring the wrong order back, they did nothing to apologize or compensate us for their mistake.

Take out, Boneless Hainanese chicken on rice, with lemon tea. The dipping sauce was good, chicken has the freezer taste. Got full, that's all i can say. Service was fast.