Henderson's Funeral Homes & Crematorium

Henderson's was very professional and caring to our family in a time of need. They treated my mother with dignity and respect and were very accommodating to our needs. Bonnie was caring and very helpful. Thank you very much.

Very professional and caring staff. Staff was helpful with paper work. Not sure if I can use the names of the staff but I think I will anyways because they were so caring and helpful. Just want to say thanks to Lisa and Gloria.

Henderson's was amazing. Caring, helpful and friendly. The live streaming helped the family living across Canada to all attend. I would recommend them to anyone. They made what we needed work.

Wont recognize a legal will and gave up our family members remains to basically a stranger. Avoid this place like the pandemic we are all facing right now. They have been nothing but rude on the phone. Absolutely no respect for the family.

They absolutely mismanaged my mother's funeral. Neglected to mention important information. Caused my whole family into a state of fighting each other over my mom's remains and consumer protection BC ended up fining them over it. DO NOT USE THEM. they lied constantly about what happened and never even had the decency to apologize. It's been over a year since my mom passed and my family is still not speaking because of the mess they made. The director didn't even know how to play music during the video tribute and I had to do it myself because he couldn't work the computer/sound system they had. Absolute nightmare. Google Henderons and Consumer Protection and the pdf of what they did should come up by the way. Update: The comment below isn't from Bonnie. I just spoke to her and she had no idea it was even left. She told me she couldn't comment on what happened but it had "been dealt with" and refused to offer even any kind of apology at all. She told me I could talk to upper management but then told me she had to cut me off and wouldn't give me their number and told me to file with Consumer Protection again and then hung up on me. Absolutely dying of laughing over what a horrible person she is. She lied to consumer protection during the original complaint in an attempt to save face. Wow.