Home Canada British Columbia EMCO Ensuite Showroom Vernon

EMCO Ensuite Showroom Vernon

1220 Waddington Dr, Vernon, BC V1T 8T3, Canada

+1 250-542-4355

Map

Detailed Information

Place Types Furniture store
Address 1220 Waddington Dr, Vernon, BC V1T 8T3, Canada
Coordinate 50.2514087,-119.2579725
Website https://www.theensuitevernon.com/
Rating 3.8
Compound Code 7P2R+HR Vernon, BC, Canada

Openning hours

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 4:30 PM
Saturday 10:00 AM – 2:00 PM
Sunday Closed

Photos

Reviews

Dean Clarke (02/13/2019)

Fantastic....the people there know their stuff...especially Gary F. He sets the bar....

Karen Hahn (11/01/2017)

I own a revenue building in Vernon BC. I usually go through my Plumber to order from Emco. I needed a toilet tank Lid for one on the suites that was broke. Emco requested the numbers stamped on the tank. I emailed the numbers to them and was told on the phone it would take a month to get there on a stock order. I'm okay with that, as long as its coming. Well 5 months later many, many phone calls. Sending the tank numbers two more time's, its finally here. No apologies, just come and get it. If I could have ordered it online myself I would have and cut them out of the deal. Very, very poor customer service If your a plumber with and account they will take care of you. Private people are treated much different.

Jason Satterthwaite (12/07/2018)

Great show room. Lots of cool stuff and helpful staff.

Steve W (12/15/2018)

We ordered some bathroom fixtures from Emco through our plumber (who is awesome), but we won’t do that again. After we had ordered three items, we cancelled one of them, and were told it was too late and that there would be a restocking fee as it had already shipped (which is reasonable). I questioned however why the restocking fee was based on a percentage (25% of the cost) instead of a flat rate, as it seems it would cost the same to ship/restock a $400 faucet as compared to a $100 one (for example). I didn’t get an answer on that, but was told that Emco mentioned the restocking fee on the quote I got. I looked at the quote again and there was no mention of it, so I asked where it was stated. Then I didn’t get a response. So needless to say that next time I will likely order from Amazon (they had the same item for cheaper) or Home Depot. Note: The reason I’m giving two stars is that they ended up cancelling half the restocking fee, but still no response to my questioning where this 25% restocking fee policy was stated to me on the original quote (it wasn’t).