Highland Green Post Office

I have had the misfortune of having to pick up packages here twice. The first time, they were closed more than 20 minutes before their closing time. The second time, the lady behind the counter very loudly and rudely told my girlfriend that her package wasn’t in yet. They have terrible customer service and I don’t know how they’re still in business

Very unimpressed I just called to see where my package was so I could go pick it up cause I wont be home tomorrow and they hungup before I got off hold

Not impressed with customer service! I understand christmas is a crazy time of year, but when your asked not to send your packages there for flex. That's rude. Note taken.. other locations that are happy to accept amazon.

Wish it was closer to my place or they had more places... But the service is exceptional. They change staff every now and then but I still like them. I don't drive so getting there is tricky. Otherwise... Great Job.

The service here was abysmal. I am dealing with a potential lost letter that was supposed to be dropped off at the post office a few days ago but it looks like it’s lost in the truck or maybe lost elsewhere. That part isn’t the service’s fault but I left my number and info with the front desk and asked them to help contact the truck driver to look for my letter in a hidden spot because it’s small and may be tucked away somewhere. All three ladies I dealt with only said sorry and didn’t stretch an arm to help me look into anything further despite asking if they could pass my message along. Canada post itself isn’t very reliable but I would have liked a bit better service. I ended up calling in to talk to a representative (Matt) and his service was much more helpful even over a phone.