L'OTUS Cake Boutique Burnaby

placed the order through instant messenger, very responsive and attentive service. crepe cake is full of flavour with fair amount of sweetness and very creamy. would definitely come back for more.

Its a nice place and the food is alright. Its definitely a good place to relax. However customer service is some of the worst I've seen. At the table for more than an hour, no one comes by to give us the bill. After getting they bill they say they "can't" plit it. Haven't heard that in 4 years, its pretty basic.

I love this place. Beautiful design and yummy cakes. I love their matcha crepe caks and their double layer cheese cake. Really nice place will definitely go back

Never written a poor comment about a place before, hoping this is the last time...I ordered a matcha cheesecake, and the staff had confirmed all the details. Then the next day, I got a call from the shop saying that the cheesecake is not available until the week after. As they are fully aware of the request of a “happy birthday” message, I’m surprised that they thought the customer could wait another week for their cake. If the cake was not available, they should have told the customer up front instead of confirming the order. This is simply poor customer experience and service, and I will not trust them anymore for any future cake orders.

Their ice cream is sooo good, seating is really comfy as well. It's nice and rich, really dense not too sweet. Decor is really pretty, seating is comfy too. ❤❤