BC Fasteners & Tools 2000 Ltd.

Same poor experience as the other reviewer. You drive 1/2 hour to get to this place, only to be told that there is a $25 min for cash sales. And that was after it took 10-15 min for the guy at the counter to make sure they had the fasteners I needed. Any exceptions I ask? "No - that's the policy" I'm told. I say - funny it doesn't say anything like that on your website (I checked before going) to be told "Oh yeah, the website is done out of Kelowna!"? Who cares where the website is done? So I ask if I can set up an account. The counter guy calls over to the woman at the other end of the counter. She says it will be at least 1.5 hours, because she is just on her way to the bank. OMG. I get that they could have this kind of a policy in place if there were 6 people queued up in 4 lines all trying to buy small orders at the same time. However, I went in in the middle of the day, in the middle of the week and I WAS THE ONLY PERSON IN THE STORE. Zero empathy. Zero customer service. People like this shouldn't be in business. Hopefully more people will read the current reviews. I'll never be back, and hopefully others will also avoid the frustration.

I ordered a Milwaukee polisher online and it came in 3 days and was cheaper than any other stores. Would highly recommend.

Prime example of a company taking advantage of the pandemic to instill policies that benefit them and make it inconvenient for customers. 25$ minimum order? Basically no one can cash purchase from the counter without setting up an account, which can't be done at the counter. Waste of time, highly suggest taking business elsewhere.

Fast shipping and great prices when I ordered online

The items were affordably priced and shipped and received as quickly as expected. What more can one ask? :)