Crawford & Company

Horrible experience, multiple email's sent with no replies and phonecalls sent to voicemail. Over 3 months and still dealing with my claim. No updates and no answers. Claims support told me I would hear back the next day, that went on for 4 days in a row.

this has been one awful experience dealing with them. Dealing with BREANNE JACKSON has been nothing but close to a nightmare. Her phone is always off never responds to email. Never calls me back. Called her close to 7 times with 4 voice-mail and 4 emails with no response. Im close to the point I dont even want the payout. She is highly unprofessional, ambiguous of her job and simple customer service. Just Awful. I hope one day you will have to deal with an adjuster whom just as bad as bad as she is. Its been more tha 2 months and no payout yet and no word form thr adjuster.

This company ended up representing me on one of my claims and because it was a little difficult they just settled on a 50/50 instead of fighting for me and for justice a lady cross the yellow line causing me to Swerve away and she still managed to clip me on my motorbike she tried to flee forcing two other Riders to flip around and stop her. I got a settlement and yet was not informed about a 50-50 decision I was not given any opportunity to fight it and I was not informed on this decision. I went to switch my insurance and was told due to an accident claim that my insurance was going to be going up once I did some digging I discovered that this accident that I was paid out for was put into a 50-50 status. To me it feels like they just wanted to get it off their desk and Order their hands instead of fighting for you. Not only that it took me almost a month to get to the bottom of it because my adjuster quit and nobody would contact me back.