Coastal Cleaners Carpet Rug & Upholstery Cleaning

I recently had my 8x10 area carpet cleaned. One month later, the carpet looks like it is almost new, The company did a great job and i will not hesitate to call upon their services again. Excellent service and at a reasonable price. Good work. Thanks. M. Thomas

Thank you to Andrew for doing such an awesome job on our carpets. Starting right from the phone call to book, we experienced total professionalism and passionate for the service they provide. Lots of old stains removed and the place smells fresh but not chemically! We loved that everything was environmentally friendly and the thorough job was done quickly. Support local and environmentally safe! Highly recommend!

I thoroughly researched carpet cleaning services in Vic before landing on Coastal. I received good service from beginning to end. Elaine was extremely courteous and knowledgable on the phone, even taking time to look at my product via its webpage. Andrew picked up and dropped off the rugs right on time and though there was some confusion about delivery, their price for the service made the wait more than bearable. While its nice supporting a family business, I must add that perhaps a bit more professional of an appearance could be attained with some better branding - the SUV that was used to pick up our carpets had me second guessing my choice for a little while...and having the deliveries done by someone in a branded shirt would do wonders for the business' appearance and give it free advertising! Just my 0.02 being in marketing.

We moved into our new house on Aug 4th and had them clean the carpets with their hypoallergenic cleaning solutions as we both suffer from allergies to strong chemicals. they were able to clean away all of the previous owners' pet residues and smells and left the carpet in an excellent cleaned state. We then used them near the end of august to clean our rental suite that we were vacating. The suite had 7 yrs of no carpet washing done (no maintenance from LL) but only vacuuming. Again, they cleaned the place fantastically and left the carpets near to their original color (arctic white) as possible given 7 years of wear and tear. They were punctual, professional, clean, exercised social spacing while we were cleaning around them, and courteous when we asked questions. The pricing was reasonable and we will probably use them again on future home maintenance. 100% would recommend to anyone.

Value for money is excellent. The young guy did an excellent job with the carpet. Definitely quiet and seemed exhausted, probably had a long day. Could work on his customer service presence a bit; could've thrown in a thanks for payment or "Have a nice day" or something at the end, but the cleaning itself was very thorough.