Vancouver Island Regional Library

Staff are great! Always helpful when wanting to reserve books. Showed me how to download audio books. Handy having our Friendly Local Public Library in the Country Club Mall!

Consistently disappointed with this library. People fill out crossword puzzles in full view of library staff with nothing said. There is not even signage offering to photocopy. Papers are always scattered about. There is only one single table with an outlet for plugging in laptop & devices, usually monopolized by tutors while the one tiny meeting room goes unused (except by staff to sort books in) Staff seems to care less about patrons. Design & functionality of this library is horrible.

This is the best library that has ever existed on the face of the planet. The people who work here are the nicest people on the face of the planet. They are understanding and non judgmental and they don't discriminate. I hope this library will still exist when nine thousand years passes.

I love libraries and all of nanaimo libraries are staffed by knowledgable and friendly staff. Really enjoy the atmosphere at the waterfront location.

Very good library! The lady who does the preschool groups for readings on Thursdays is so patient and awesome! Just love it!