Tim Hortons

Slowest Tim's in NATO

Busy busy spot. Two lines of vehicles merging into one for the drive through. This at 8:30am. Enjoyed my breakfast sandwich. Paid for by my Supervisor Instructor. Bonus!

Everyone there is so friendly and nice. It would be a great spot for everyone to visit on sundays.

If there was a zero star i would have rated it ZERO, it's a weird incident i never experienced all throughout Tim Horton shops. I waited with 2 toddlers for almost 10 minutes and 3 employees didn't even care to attend to us, the kids were shouting for doughnuts and it was obvious that we were waiting for an employee to serve us, i called out for the employee who was busy looking at his screen and making sandwiches and he just said wait maam, and that was what me and my 2 kids did, we waited patiently and when we passed another 6 minutes without being served i asked my kids to step out and that we will go to another tim horten, they were crying over the doughnuts and nobody even cared to attend to us! That was not it, while i was placing my kids in their car seats, another man came in immediately and that same employee who asked me to wait left what he was doing and attended to the customer!!! What was that? i had to go back in and couldn't yet believe that this is happening, and yeh i spoke to the manager about it and i really hope she took action against the bad attitude towards me and my kids, that guy was the reason my kids cried until we reached the nearest tim hortons. I wonder how did Tim horton hire such an employee that has ZERO experience about customer service and how to attend to customers. BTW i had a witness who was inside the shop before the second incident happened, she was sweet enough to apologize for what happened to me and my kids and that this wasn't supposed to happen this way, can you imagine a customer was apologizing while that employee didn't even care to step up and apologize.

It was ok but they put too much suger in my coffee