Pella Windows & Doors of Edmonton

We were looking to have a front and balcony door replaced so we went to the Pella showroom to view the products available, we made an appointment with the representative there to get a quote based on our needs. When Rob Gross the estimator came To our house he spent the better part of 2 hours helping us chose a a product that would work. We had to alter our first choice on the front door because Pella would not allow Rob to make the choices we wanted . Rob was very professional and courteous and Pella is a great product unfortunately they could not offer us what we wanted and we chose to work with another company

Had pella install 3 of 4 of my basement windows. One egress. They don't do the concrete cutting you have to hire that out separately, which is kind of a pain but not awful. The widows are of high quality, work great. The wait time was long about 6 months. I ordered in March installed installed in September. Install is where they lost the star for me. My egress window was smaller than what we plan for the hole. So more buck had to be used that needed. The window jam didn't come out flush with the drywall and it wasn't cut properly around the window. Small details but when your paying for a premium product, its expected.

Rob was very pleasant with a most welcoming demeanor - made us feel comfortable right away. He was knowledgeable about every aspect of our product down to the smallest detail and helped us make each little decision along the way. The windows look AWESOME! And all this while a pandemic was going on!!

Rob Gross is always very professional and personable. Had our first Pella window installed in 2005. Now all our upstairs windows and a recent purchase included a door to our upstairs deck. Gorgeous and a beautiful product, never any problems. Thank you, Philipia and Simon

The home needed three windows, new front door and screen door. Rob Gross and the team of installers were on time, polite, cleaned up after themselves each day and questions were answered clearly. With the colder weather, the proof is in the results. Their installations were done perfect - no more drafts. Use Pella - you will be pleased.