Wessons Automotive Ltd

Super fast. Very friendly and and excellent service. If your in fox creek and need anything automotive stop in there.

Guys helped me out in 2006 i was stranded

I was working in Fox Creek and the alternator crapped out, I called and made arrangements to drop off my truck on Tuesday morning (Monday was a holiday). When I dropped off my truck I said I didn't need it back until Saturday when I was scheduled to return home on days off. I called on Wednesday and the lady confirmed that it was the alternator and the battery would need to be replaced. She was given the go ahead to repair my truck. I called back on Thursday to inquire to the status and was told the parts would be in either later on Thursday or Friday. I called back on Friday and was told the parts came in and they were working on my truck. I picked up my truck after hours from the parking lot with my spare set of keys. The check engine light came on when I started it, I shut off the truck and popped the hood. A wire harness was not plugged in on the plastic air intake assembly, so I plugged it in and checked everything else out. Everything seemed fine other than the check engine light stayed on. Fast forward a week and the battery light came on again in my truck. I brought it to the mechanic in my home town and found out either the replacement alternator was defective or the wrong one was installed (it is currently putting out 100 amps rather than the specified 130 amps. My mechanic called and asked where the alternator was purchased and he was told by Wesson's that it was purchased via Napa Auto Parts. After talking to the local Napa dealer in my hometown, my mechanic was told if Wesson's would send him a copy of the invoice to prove the purchase then Napa would warranty the alternator here. Subsequently when my mechanic called Wesson's back to request a copy of the sales invoice, they won't answer. I have tried calling and they won't answer either. So now my truck sits at my local mechanic (on a Friday before the weekend) because Wessons won't answer their phone or return messages. It's starting to look like they installed the wrong part, and now that I am 400km away, they are trying to hide from their mistake.

Extremely pleased with the service and prices. Accommodated my sechedule and went out of their way to get me back on the road. Thank you very much guys!

Horrible!! Tried to tell me had a 5th gear in my transmission on my truck, and installed the wrong u-joint. Always full of excuses too!!