McDonald's

They are doing well under the circumstances. Thumbs up to the lad who looked after my order. From behind his mask, he made eye contact; such an important action in this environment. Coffee good but a bit more effort needs to be taken to continuously sanitize the public areas.

Always one

Had a job out in Sydney for the last 21 days and consecutively there has been no sugar in my coffee everyday I just bring my own. This is by far the worst McDonald's coffee in the world head office should be notified with how terrible this hot water you guys call coffee is. oh and the attitude of the employees don't even get me started if you expect a naturally good morning coffee from McDonald's like every time you go there do not visit this location

Amazing

Complete disappointment with the overall customer service experience at this specific location. I had to wait patiently in my car almost four minutes for an associate to take my order when it was finally my turn in the drive-thru. The second drive-thru lane was running, and since there was no one to help in my lane, I had to back up, along with three cars behind me and had to get back in line again into the second lane. When I talked to the supervisor about the situation, instead of saying sorry that no associate was present to help almost four minutes and making me and the other cars behind me wait for nothing, she preferred to argue with me that the wait time actually was not that long(!). Seriously (?)!!. I think the McDonald's upper level should really reconsider the quality of their customer service and the staff at this specific location, as that definitely does not reflect the way it should be.