Map
Detailed Information
- Place Types Furniture store
- Address 880 St James St, Winnipeg, MB R3G 3J7, Canada
- Coordinate 49.8905299,-97.2023059
- Website https://stores.bedbathandbeyond.ca/Winnipeg-MB-R3G%203J7-3707?M
- Rating 3
- Compound Code VQRX+63 Winnipeg, Manitoba, Canada
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 11:00 AM – 6:00 PM
Reviews
Me and my wife have been shopping at buy buy baby for some time now and we are new to this city! and every time we go there there's always something different being said. we bought a car seat and stroller and a few attachments from 3 different fellows. and every time they would always tell us something differently! We are so frustrated and fed up with their service. They were friendly but poor customer service. If I could I would give 0 stars, but the woman with short hair who worked on the other side of the store went out of her way to keep my pregnant wife (at the time) happy. I wish I could remember her name. If only the other staff was like that.
I visited Buy Buy Baby on St. James recently and asked for a huge favour from the ladies there to help me with a small gender reveal for my fiancé and I. They went above and beyond and I'm so grateful for their kindness and wonderful and creative gift! A Special Thanks to Kirsten!
I am changing my review from 5 stars to 1 star. Would have done 0 if I could, however google won't allow it. In the last year your service has gone down hill, so much so that we are going to take our business elsewhere. I am actually curious how long you guys will stick around Canada.
I just received one of the two packages I have ordered from you. You know the package that I ordered for my baby, so I don't have to go to the store in a middle of a pandemic so not to put my infant at risk. Guess what? Apparently your St. James location in Winnipeg finds it appropriate to ship returned personal hygiene items to customers. Yes, you heard me right, I have ordered combs and brushes for my newborn and received an open package that clearly someone had returned in the past. Re-use? Not in this case! I am absolutely appalled at this type of service, and frankly at this point would rather attend to Babies 'R' Us instead, at least they do not recycle through returned products, and when I am trying to contact your customer service immediately, your "wait time is unknown", so let's see what happens next.
Nasty!
And that is just a recent event. Very unfortunate how much your staff went from being best in town, to a complete lack of regard to any basic rules of customer service.
Very friendly staffs！Everyone is very helpful！The store is nice and clean！I will definitely shop everything I need here！
We purchased a stroller which was price matched from a listing on Amazon. The stroller was going to be shipped from Whitby, Ontario as Winnipeg was out of stock. Several days after the purchase I inquired about the order status and requested a tracking number. The order arrived within 4 days but the tracking number BuyBuyBaby provided was completely different and my
phone number was incorrect on the shipping label. I would have appreciated better communication and customer service. We chose BuyBuyBaby instead of Amazon to support a Winnipeg business but I am quite disappointed with the experience. Initially when inquiring about the order I was promised a callback within a few minutes which I never received; when inquiring about the order, the next day I was told I would be e-mailed the following day, which also didn't happen until two days later. Staff has always been friendly which I appreciated, but communication was very poor.
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