Mudanzas M&H

NEVER HIRE THEM !!!! My service according to the contract began at 2pm, after many excuses and lies on the part of the guys from the move, they ended up arriving at 5pm, in addition to the fact that the client does not care, on the part of the receptionist I lacked more coordination and logistics. If you require a timely move they are NOT the option you are looking for, if you require a responsible moving company they are NOT what you are looking for. They talk a lot about the physical contract but it is like signing a blank paper since not even they respect it, but if one fails in any clause, even judicial collection, they threaten you.

Very bad service, they literally deceived us and as the manager said "it is not her fault that she does not understand me". The service was hired, they requested a 50% advance payment and when they were loading things onto the truck, they told us that they had to charge more for hauling. There was a misunderstanding, the manager indicated that from the door of the apartment to the truck there were more than 30m and that is why there was an extra charge for transportation. We understood that he was referring to the elevator door, in any case, the difference could be 5 meters, depending on how it is interpreted. The service of the manager was to tell us: "I am not to blame that you do not understand", when you could also ask: What door are you referring to? They kept the deposit, they didn't complete the service 😔 and well, they literally robbed us. Very frowned upon, and a lesson learned, with this company never again.

Recommended, we had to move glass furniture among many things and everything was well protected. Everything went as coordinated. Thank you very much for the punctuality, as it should be.

Thankful Movers for their support throughout the move. We needed to go from San Francisco de Dos Rios to Santa Ana because we had gotten a very good opportunity and we also needed a larger space. Where we lived was a second floor, a very small place where things were difficult to move. We thought the move was going to be a problem but they took care of everything and more. They didn't mistreat anything and it seemed very easy because they have very good equipment to carry things. In the end everything turned out perfect taking things out. We followed them to the new house and they were very careful along the way. The executive was always aware of everything during the move through the phone. I liked that because I didn't feel like it sold me and now, it really helped me. When we arrived they started to lower everything and carried it a lot of meters, but they already knew that because they asked me to make the contract. They put everything in its place. They didn't make the beds because I asked them not to, but everything else if they left it where it went, at least the big things. Nothing was hit, nothing was scratched. The guys are always friendly and the executive on the phone. At the end of the move they left and I almost didn't have to do anything at the time they were there. I congratulate you, keep it up !!!

To highlight the customer service. The girls are super attentive and explain everything. They gave me an extensive contract where everything is clear, I clarified some doubts and everything was fine. Then the very kind guys, they protected all the furniture and transported them with care although they do not delay, in about 3 hours we were ready to go. Super recommended. When we arrived they left everything in its place and I did not feel tired at all like other times, they did everything.