Falkensteiner Hotel Grand MedSpa Marienbad

Wonderful place, I highly recommend to visit this hotel. The spa it’s absolutely fantastic, the pools are wonderful and the meal are without comment. Everything was so great. We spend here our anniversary and the hotel even upgrade us. We are definitely coming back. Thank you

Well, we really hoped that hotel would meet our expectations. We paid 8k czk for 2 nights. I would like to pay for services which will make feel awesome and relaxed afterwards. Parking + room with balcony - 1000czk on top. Spa is not that fascinating at all - 2 pools with super limited space with bubbles and not so convenient to lay on. Food was served as buffet - it looked cheap and not delicious at all. Staff was friendly. Bath was perfect. Rooms must be renovated ASAP as they look super old, with holes in the curtains, scratches on the door, poor color of walls. Maybe for people who are going there with down specific health issues - may be a good fit - hard to say. But we were disappointed 😔.

Beatiful hotel with great food and wellness, staff was very friendly and helpful. Not really for English speaking people though since main languages are Russian and German - except Czech of course.

Thank you to Mr. Wall, General Manager and his team for making my stay in Marianske Lazne even more memorable. Your showed excellent customer orientation and I wish you all the best in navigating this difficult period in global pandemic.

We were looking for wonderful relaxed vacations, but reality turned differently. Everywhere in the hotel you see slogan “welcome home”, but from the first minute we were filling not welcomed. As we arrived on reception there were 5 people busy with anything but their guests, as we where explained after 10 minutes waiting it was time for shift change. Room was good and clean. Room service is really good - we had a chance to try it, as soon as we (and apparently 30% of the guests) have got some stomach virus in the hotel and 3 days out of 7 spend in our room. Breakfast is good with lots of variety, lunches and dinners not tasty and too salted. Average age of public there was around 60 year old. Strange filling that you having your vacations visiting your grandparents in home for the elderly.