Orea Spa Hotel Bohemia

beautiful old spa hotel in the town center, unfortunately, already a bit used; excellent location in the wonderful spa center (amazing architecture); connected by trolleybus transport (e.g. train station)

This was our second stay in the Bohemia hotel. We stayed here a year ago, too. We were very satisfied with this choice and therefore came again. Although the hotel is located in the Main (Hlavní) street of Mariánské Lázně it was a quiet location and just a few minutes to the Spa Colonnade. Our room was spatious, clean and comfortable. No problems with locker and internet access in the room. Nice breakfast. Very friendly and helpful staff. We greatly appreciated that the room cleaning due to coronavirus was available only on request. Our dog (French bulldog Meddy) also enjoyed a stay in this hotel, he particularly liked sitting at the balcony and looking around.

Hell's Kitchen. Very friendly waiter, therefore 1 star. Handling feed back at reception desk 0 stars. Chef de cuisine must learn about food allergy and cross contamination. When one does have a food allergy, you're at the wrong place, the wrong Chef. Their kitchen is all mixed up. I've got three times in a row food with an ingredient that I have an allergy for. That is Parsley. The waiter did his utmost best, but the Chef lost control over his kitchen logistics. First time the parsley was all over, second time it was hidden in between the food! Third time it was still there, hidden even deeper. What does this chef understands about severe food allergies and their consequences?! The previous night we had dinner at the attached other restaurant, that chef went perfect! So I went to their reception desk and told them that the food next door at Café Bohemia, was perfect for allergy people with food allergy. She said;" That restaurant is privately owned. I said I had a terrible experience with this restaurant right now. She said; This restaurant belongs to our hotel. So I said what are you going to do about it?! Because I thought; feed back can always help to improve a situation. But she said; "Nothing". (!?) I said; I'm going to wright a review about it. She said; I'm sorry. I said I'm also sorry for having to write this. So this situation is a typical persisting culture in their particular business. Lucky for them I'm not Gordon Ramsey. My recommendation is to choose next door at Café Bohemia.

Went there with my grandma to sit down outside for some drinks. Staff was completely ignoring us, despite a fact that the restaurant and seating area outside were almost empty. As long as you don't speak Russian or German, don't expect any service at all.

Super