Window Holding a.s.

I DO NOT RECOMMEND that they promise you how someone will contact you and in fact in more than a month the complaint is not called by anyone except one phone when the lady calls you, if someone called you I said no, so she apologized and thus the company's efforts are over. you, you get a number to the person what it will solve the number you will never call.After replacing the windows we have wet walls around the windows the complaint rejected does not observe even 30 days of solving the complaint, the original windows problem was never leaked now they can't, until you call yourself, they don't even send a decision to end the complaint, visit 2 times the technician, one will say that it will close from the outside, the other will tell you that everything is fine and they will call, unexpectedly no one called again so you call a company where they will tell you that immediately after the visit to the technician the complaint was rejected, you probably have to solve it from the ball if I did not call again, I will probably not know anything by now, my colleague who had everything to solve will tell you that invites because he calls, which again does not call unexpectedly, I asked for an opinion in an email that arrived after about 14 days and you have to call for it again. So I do not recommend working with this company, I do not understand why on things that were not before.

Disaster dealing. I recommend this company to avoid the arc. Post-warranty service 0 points. In the new building, in the apartment where I still do not live, scratches appeared on the frame of the window from the outside. They evaluated it as a post-warranty service, and estimated the repair at EUR 219.74. The scratches were about 2 cm in diameter. And the repair concerned only the outer layer of the window - profile-waxing repair. And the way of acting, the invoice issued, either pay or we will ask you.

I sent an email twice with an inquiry and unfortunately without an answer.

The company has made us all windows including balconies and window sills and I can not complain about the whole design. How the handling of everything on their part was considerate of our other things, so they didn't break us, even though I kind of calculated that there would be some losses, but ultimately nothing, and I am very satisfied with the quality of the windows. , what I wanted and expected.

Vekra windows, should I add something to that?