Hotel Francis

A visit here was rather surreal, I went with a friend who went to pick up a relative , thinking i would have a look around and maybe book a few days of wellness for myself. When we arrived at Hotel, main door was locked , another elderly couple were also waiting , no door bell to press , and knocking on the door received no response , after a telephone call we were directed to go through the car park and a door to the rear of the building entering by the fire exit , receptionist , now that she was finally here was polite , but with no explanation of why we had to use the rear door , for us it was fine , but for the elderly couple with suitcases (wouldn't accept help) , it was a bit of a track. My friend went off to his relatives room to collect her , I waited in reception to carry the suitcases (my friends relative is elderly and needs help with walking), in came, who I think was the gardener , a young guy who worked out , he said something in Czech as he came in , and I apologized I did not speak enough czech to understand, he stood behind me , and glancing over, puffing his chest out , all rather weird, I ignored him , as did the reception lady , must be his thing. Any way, as the people I was with came out , the puffed up chest guy started to get agitated , and fired off a few verbals which again, I didnt understand, however, I did get by the thuggish demeanor, he was being rather unpleasant, and i did understand the Czech version of get out now (and through the front door which was now unlocked), not the sort of behaviour i would expect from a hotel , and during this time the receptionist ignored all the goings on. Maybe i read him wrong and he was upset that i didnt respond to him , or maybe he was maybe making advances on me , which would have been far from the mark , but for sure , a rather unpleasant visit , and i certainly wouldnt want to stay there for any more of the same.

Super hotel. Extraordinary and delicious food. Great and open-minded personal. Reasonable prices. Quality services.

Place is okay. Nothing special. Old school interior and caters more for the elderly. Room had a really bad smell (we think from the shower) as well as a mix of chlorine like scents. Bed is less than comfortable. Thin hard mattress. Food is not bad at all.

The hotel is in walking distance from the tourist promenade and even closer to Aquaforum so it's a great location for a weekend getaway. As a guest you can book spa treatments, but I recommend to book that ahead of time if you only spend a few days. Breakfast is nice. The rooms are ok and contemporary, but could nonetheless need a bit more love.

Super