Úřad městské části Praha 13

No queues at all. Very helpful and cooperative staff

Replacing my ID card took me about 20 minutes of clean time at the office. Ordered over the internet. Within five minutes of leaving the ticket, I was at the counter. Personal (the two ladies I spoke to) is nice and understands that most people are complete idiots on these office workers. So they explained everything to me twice and slowly so I could guess which code was useful. The greatest satisfaction for me. Just parking is a nut.

Reviews are usually written only by people dissatisfied with a service or product. Well, here I have to go against the flow. I would like to thank the willing ladies for personal documents and population records. My experience has been very far from what you expect in the authorities (bored and annoyed clerks who do not enjoy their work). This is despite the fact that I succeeded in form 2 errors. The lady (I guess Magdalena) still looked for why it had to be this way and not otherwise, she explained calmly and with a smile. I wish we all treated each other like that. I really had a more beautiful day and thank you for all that :))

Personal experience is good, but if you want to communicate some information over the phone, a shock awaits you in the style of a hoarse and bored guy who won't even tell you goodbye. Better to walk to answer the question.

Very fast negotiations, nice clerks (!!!) and nice clean rooms. Really great, just keep going!