ECCO Outlet Harfa Praha

Very nice and helpful seller. Quality shoes.

At the box office they told me the price of 1000 kc potassium than it is written on the shoes. They refused to sell me for a price written on their shoes, saying it was a mistake. He's cheating on his customers! Nedoporucuju!

They are nice and willing to make a purchase, but they will try everything you can to solve your claim. It is definitely not the attitude I would expect from a shoe retailer. After the first day of wearing, the part of the rim between the shoe and the sole (the bending area) has peeled off - ok, bad luck and the best product can sometimes be defective. I immediately complained about the shoes and expected a quick solution - are we sorry, do you want other shoes or money back? But not, although it was 100% clear that I could not cause the defect, so the shoes had to be sent for review. After 14 days I was informed that the complaint was settled. But to my surprise, it was resolved by gluing despite the fact that the claim sheet clearly indicated that the customer does not agree with the repair. The saleswoman again had no power to make a decision, and she said she would discuss it with my boss and call me. When nothing happened for two days, I went to the store for the third time. This time, the lady manager immediately returned my money. So you buy shoes + other accessories to these shoes worth about 43% of the value of shoes and when a fault occurs to the customer behave completely different than he would expect. And I note that I did not even try to demand anything for the accessories I bought for a particular shoe and now I will have to look if it can be used with other shoes. So next time I will probably consider a lot where to buy shoes next time.

Unfortunately I'm not at all together. I bought white shoes and the white soaked a spin that doesn't go down. I also bought a variety of protection and cleaning products for the next 600. Unfortunately, the white no longer beat and will never be. Claims unrecognized, so I have white shoes that after 14 days look like after two years and nowhere can not take. Maybe on a wreath with a dog.

Very pleasant lady saleswoman, willing to help choose, recommended products to treat selected shoes and explained the principles of care. She offered to buy even complementary goods - insoles, for example, that their family, but in a natural way, no aggressive way. She still made me sign up for customers. I'm satisfied.