Raben Logistics Czech

It was a calm autumn afternoon. We ordered a fireplace insert (approx. 120 kg) with transport home. Unfortunately and unknowingly through the company of Raben. Monday, 6:53 - SMS: "The consignment has been loaded on a delivery vehicle". If necessary, I should call the contact listed in the link, in which there is in fact no contact. The wife waits for the driver, in vain. Tuesday, approx. 7: 50- Phone call: "Do you have something to fold, or do you need a car with a front?" The driver said. "We need a car facing the garage." I replied. "Okay, let's load it in the car with our foreheads," he confirmed. The wife waits for the driver, in vain. Wednesday morning- Silence on the path. A desperate wife, through her acquaintance, made contact with a poor man who is voluntarily employed in the control room here. Apparently he is suffering from self-harm. But we managed to find out from him that the driver will arrive around noon. The wife can no longer wait for the driver for the third day in a row. So we entrust a neighbor. The driver is actually arriving. It also has a van with a front and it also has our modeled fireplace insert. What luck, what glory! But Raben was not surprised. Her semi-literate, arrogant driver, distantly human-like, refuses to back to the door of an open garage, lower his forehead and push the fireplace insert into the womb of our house. Despite lamenting and lamenting the self-sacrificing neighbor, she composes a consignment in the yard. The broken woman finally signs the delivery note and the idle form leaves ... If you have little worries or a boring life, order through Raben. If you want immortality, send Raben for death.

Horror scary. You can dream in peace that they would deliver the goods on time. To call that the shipment will arrive between 09:00 and 16:00, I would still be able to do it, but 3 days in a row it will come to me as in Kocourkov. No one even bother to call 4 days, but they will tell you straight away at 7:00 that the shipment is in place in 10 minutes. Great. 🤣 You can already feel like a nerd in the backyard. But the biggest goal is that if they bring you a bed, it's even with a two-meter non-returnable pallet. To the question "What am I supposed to do with it, that I ordered only a bed and not a bed + a two-meter pallet" I was told "This is yours. Then throw it away or use it for something" Comme On. 🤣. Seriously? Thanks for the advice. And the fact that the "gentleman" was just touching me was the icing on the already quite spoiled cake. I don't write much reviews or rather not at all, but this won't let me sleep. So I described my frustration here and I can live happily again, with my new bed and two-meter pallet.

Loads quickly and efficiently. I recommend

Great magazine. Works lightning fast. I greet the warehouse worker and the whole team

You are not waiting for anything and you are waiting for about 2 hours