VEMZU

I was very disappointed. They lost the present I ordered online. I wasn't receiving any updates on my order even though I chose a delivery to the store and they keep products at the back of the place and when I went there to ask what's happening they just carelessly said they didn't know where the product was. Plus the refund takes around 2 weeks which is ridiculous. So I don't have the gift and the birthday is tomorrow. I will never order from them again.

I had the best experience with this e-shop. I ordered something to be picked up at their main pick up - somewhere central Prague. My product was there within one day!! Plus everyone was so nice. Recommend to everyone who wants quality products, and fast.

I was a buyer from the store, I bought a Kanken laptop case and ok. But today I went to the store to drink a beer (they have also bar) and to see more products and my kid had an accident and broke a chopper board, they charged me 300 instead Of 500kc, which is not that bad and I understand but ...now I don’t feel to continue being a vemzu customer... and I don’t recommend you to go to the place, and specially with your kids.

you send orders to spain?

Best customer service. I haven't been able to pay through goPay, but I called the office and Tereza was able to immediately help me and change it to bank transfer. Also they have huge variety of products, especially nature based cosmetics