Map
Detailed Information
- Place Types Bar
- Address Roztylská 2321/19, Chodov, 148 00 Praha-Praha 11, Czechia
- Coordinate 50.0320692,14.4909962
- Website https://www.oxotea.cz/
- Rating 2.3
- Compound Code 2FJR+R9 Prague, Czechia
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 9:00 AM – 9:00 PM
Photos
Reviews
I was really disappointed! Usually I love bubble tea and of course I’ll continue, but I have never meet more awful service! I came to the stand and I start choosing which tea I would like. The girl Nela which was working saw me, but when I was ready to order she told me that she have a break and she closed the stand in front of my nose.
Please check your workers or just explain them that the customer is always right and it’s unacceptable to treat the customers that way!
Really don’t recommend this place!
I’ve never wanted to rate anything for just one star even at the worst I have experienced, but today I need to because the customer’s service was like a joke. Not even a single greeting at least. The tea was really good, but the employees weren’t even interested in serving. They were just chatting with each other and ignored what we wanted to order and did not even ask again if we really wanted the stuffs. They made a mistake and even blamed us for it. When the lady gave us the changes back, she completely threw it on the bar and did not even say anything. The same for the bartenders. This is a shame for a good brand.
Bad customer service. Wrong tea told them but they said it's my fault for ordering. I wanted without ice they gave me ice. I already went to this place 5 times asking for tapioca it was never available.
A few days ago, I had a strawberry bubble tea home. When the lady brought it to me, I saw that they had given me the ugly second gelatin instead of balls.
For the 170 CZK it cost, I could order a lot of other things.
I do not recommend
The tea is great, but the staff ... He didn't even ask if I wanted big or small and he automatically put the more expensive ones in there. And he put a few balls in there too. Too bad I didn't remember his name ...
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