Triumph Lingerie Centrum Chodov

I went to exchange the Christmas gift, when the possibility of return was 12.1. Because we left outside the Czech Republic, I went only now. Dear lady saleswoman told me that it is possible and I went to try another product. The store manager came in the next and told me she wouldn't change anything in a very unpleasant tone. I left them a Christmas present in the form of a chemise and left in disgust. This is an example of how to lose a customer and what a customer service should not look like!