Map
Detailed Information
- Place Types Clothing store
- Address Veselská 663, 199 00 Praha 18, Czechia
- Coordinate 50.135269,14.500855
- Website http://www.hannah.cz/
- Rating 4
- Compound Code 4GP2+48 Prague, Czechia
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 9:00 AM – 9:00 PM
Photos
Reviews
winter is coming... buy a sky and good jacket ;)
Service willing only until the moment of complaint. I encountered a very arrogant and reluctant approach. I will definitely not buy here again.
-------------------------------------------------- -------------------------------------------------- ------------------
Dear Hannah Company,
as it is not possible to answer your reaction, I am adding to my original post.
I call your attitude alibi, you are just trying to reverse your bad reputation. If you are a customer, you would certainly contact me and try to find a solution or learn something about the situation from the other side.
But to the point:
I bought KEEN premium shoes, thinking it would last longer. Unfortunately, the opposite was true. During my objections to each of the complaints, I repeatedly encountered an arrogant, reluctant and negative attitude, various temporary workers, etc. Your complaints department several times unjustifiably marked the complaint with the statement "shoes were used despite considerable damage" which is not true, I wore shoes minimally. Every time it fell apart, I immediately contacted Hannah's store. In the third complaint (third complaint, second same defect), I requested the withdrawal of the purchase contract, the complaint was rejected. How purposeful. The last repair, which you are proud of, was made very unprofessionally, the shoes come together again after wearing them. Yes, I could sue you and get an opinion, as the lady said when handing over the last complaint, I have neither the time nor the mood to do so. You are only proving that it was a good decision not to buy from you again and I regret my previous purchases from your company. This is my free opinion.
Regards.
He smiled
Prices both in a luxury shop.
The goods nice, but they should be careful of the choice of temporary work lady was reluctant bored spoiled the impression of the entire store.
Rich selection of outdoor clothing and shop assistants who are able to advise ;-)
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