Auto Dufek, Ltd.

Good

Very professional, human and kind approach. There is no problem with anything, everything goes ... I'm not going anywhere else, Dufek car ten stars for me! Thank you!

Professionalism at the highest possible level. Business correctness and personal human approach. Mr. Dufek proved to me that there are still professional car repairmen in the world (not spare parts converters). Who can diagnose the car only by computer.🤨 This exception in their field. (Recently I have met with services where they take you as another victim of their crime) see Mazda aspect of Pilsen..where they asked for a 3x higher ADVANCE ... than the final price at Mr. Dufek! I could write a whole novel here about robbery and incompetent car repair shops. But if you want to have your car in good hands and be sure to cover another x thousand kilometers without the risk of further problems. So only and always only here! Thank you for being!

He can get spare parts, can cope with things that the authorized service does not want to do. Friendly and pleasant behavior.

The Mazda brand is probably experts, but the prices and the arrogant approach unfortunately too. Service is not much cheaper than in an authorized service, but the approach is terrible. And the warranty is basically non-existent, or if you are worth the warranty, you are returned money, but you are also sent to pr ... but you do not solve the problem on the vehicle and basically tell you that it can not even solve it so another service where it does not basically repair it, but it changes the non-functional parts for some "less" dysfunctional parts and without the possibility of warranty repairs.