Map
Detailed Information
- Place Types Hair care
- Address Mlynářská 6, Nové Město, 110 00 Praha-Praha 1, Czechia
- Coordinate 50.0920944,14.4342022
- Website http://fb.me/hairbyvladka
- Rating 3
- Compound Code 3CRM+RM Prague, Czechia
Photos
Reviews
After a client of her partner’s (Ondrej Hair Design) expressed her dissatisfaction with her most recent haircut on a closed forum where we share recommendations for things like hair stylists, Vladka Volf of Hair by Vladka called out the client in a rude and unprofessional way. I would never step foot in this salon if I thought I might be spoken to like this. I’m bewildered that someone in a professional setting would try to belittle and intimidate their customers. I would not let this person work on or for me in any capacity.
I will post the complaint, which I believe is made respectfully without mention of the salon or stylist’s name, as well as the reply by Vladka where she insists that the result is “100% OK” and suggests the client should perhaps see a doctor instead of a hair stylist.
Client’s original post:
I went to have my hair cut yesterday by someone who has been recommended multiple times in this group. Unfortunately, they have completely ruined my hair. I'm so upset, my hair looks so ugly and I'm angry I paid a lot for a haircut and it's not what I asked for at all. They way they cut it was messy and there are horrible short bits all over my hair which I specifically said I did want. It's going to take years for it to grow back and I'm so upset.
Would you ladies think it's ok to contact the person to ask for a refund? I don't want it "correcting" because that will just mean cutting more hair off which I do not want.
I'm so upset :(
Vladka Volf’s reply:
Dear Tori, because I know you were in our salon and because I know you are a very problematic client and you got the best care from Ondrej ...I am not afraid to say that you were in our salon!!! 🙂 From the beginning you said that no one would cut well your hair, even in another country :)) in this case your problem is elsewhere and you have to deal with a someone else maybe a doctor, not a hairdresser unfortunately.
Ondrej gave you maximum professional care! It is not easy to take care of a customer who is negative from the beginning and dissatisfied with all the hairdressers before. But we are professional and we ❤️ our work and our clients 🙂 Unfortunately, don't expect a refund. The result was 100% OK.
Ondrej Hair Design and Hair by Vladka
The photos are screenshots of the post by Vladka. She edited out “doctor” at some point so the second photo includes the edit history.
Similar place
Kohoutovická 866/50, 641 00 Brno-Žebětín, Czechia
+420 703 637 373
https://www.olala.cz/
Ostrovačická 26, 641 00 Brno-Žebětín, Czechia
+420 605 941 713
https://panskekadernictvi-zebetin.webnode.cz/
Chudčická 1351, 635 00 Brno-Bystrc, Czechia
+420 776 677 525
Unknown
Říčanská 1291/9, 635 00 Brno-Bystrc, Czechia
+420 731 019 133
http://www.davero.cz/
Říčanská 27, 641 00 Brno-Bystrc, Czechia
+420 603 821 077
http://www.kadernickestudio.cz/
U Velké ceny, Brno-Kohoutovice, 623 00 Brno, Czechia
+420 543 213 772
Unknown
Kuršova 635 00, 635 00 Brno-Bystrc, Czechia
+420 775 966 848
Unknown
Foltýnova 998/1, 635 00 Brno-Bystrc, Czechia
+420 602 889 727
Unknown
Žebětínská 821/70, Brno-Kohoutovice, 623 00 Brno, Czechia
+420 547 221 595
Unknown
39, Voříškova 565, Brno-Kohoutovice, 623 00 Brno, Czechia
+420 602 552 402
Unknown
Ečerova 1148/2A, 635 00 Brno-Bystrc, Czechia
+420 739 747 123
http://www.royalbarber.cz/
Ečerova 965/2a, 635 00 Brno-Brno-Bystrc, Czechia
+420 546 215 049
Unknown
Výhon 56/1, 635 00 Brno-Bystrc, Czechia
+420 607 814 607
Unknown
2, nám. 28. dubna 1069, 635 00 Brno-Bystrc, Czechia
+420 546 220 091
https://kadernictvihanela.webnode.cz/
Veslařská 557/54, 637 00 Brno-Jundrov, Czechia
+420 720 978 420
https://charbulova.cz/kadernictvi-veslarska/
1A, Nálepkova 324, 637 00 Brno-Jundrov, Czechia
+420 739 316 434
http://sisalon-jundrov.edan.io/
110B, Hlavní 416, 624 00 Brno-Komín, Czechia
+420 541 222 990
http://www.salon-dominique.cz/
Hlavní 11/132, 624 00 Brno-Komín, Czechia
+420 608 950 761
Unknown
136, Hlavní 13, 624 00 Brno-Komín, Czechia
+420 723 244 142
http://www.studioeste.cz/
6A, Podveská 1231, 624 00 Brno-Komín, Czechia
Unknown
Unknown