Map
Detailed Information
- Place Types Shoe store
- Address 1, nám. Republiky 1078, Nové Město, 110 00 Praha-Praha 1, Czechia
- Coordinate 50.0891517,14.4287755
- Website https://wojas.cz/
- Rating 2.7
- Compound Code 3CQH+MG Prague, Czechia
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 9:00 AM – 9:00 PM
Reviews
Beware! No returns.
Cute shoes but even if you bring them back the next day, nothing they can do for you but give you a different size. Entire receipt is in czech so I figured they’d have some sort of return policy. Just sharing my experience to help any other non-Czech speakers avoid a non-refundable purchase (for example if you can’t fit it in your bag for further traveling like was my situation).
Customer service was okay otherwise in terms of check out but I wish the no returns policy was highlighted during that process.
We were told that we couldn’t change the shoes for a refund even if we didn’t use them and there are still in their original packaging. This is an obvious lack of customer values throughout.
After being a customer of Wojas for a few years (we have bought your products across your various stores in Szczecin, Ostrava and Gdańsk among many others) we will never buy any more Wojas products again. The attitude of you staff at Prague Palladium Shopping Centre was absolutely unacceptable and very rude.
Disgraceful and extremely rude staff. Both the Manager and the Assistants were making funny jokes in czech about me.
This is totally unacceptable, they should be fired straight away.
All the 3 staff in the store, including the manager, were laughing and making funny jokes in Czech about my wife, our appearance and about our nationality. We certainly felt both disappointed and threatened with their rotten attitude and very poor morale values.
Avoid this shop at all costs. Their attitude is unacceptable
Pleasant and helpful staff, nice goods fairly priced.
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