Alžbětiny Lázně, a.s.

The spa centre is a very good one. The doctor, the lady at the reception, the specialist at the aromatics baths, they are really very kind and high professionals. Everything would be great and I would give 5stars if I was not used the services by the masseur there. He has destroyed all good impression from this place. He was not just unfriendly, but on his initiative he did the procedures shorter . Instead 50 min massages I get 30 minutes for each massages. So if you want to spent a pleasant time in Karlovy Vary, just go there, but do not do the mistake to book a massage!!!!

Overall an underwhelming experience. It is not really Spa in the sense that I understand it. The building is very old, which is in itself not a huge problem. It is very clean, but unfortunately not really comfortable and welcoming at all. It has a very clinical flair which ruins the whole atmosphere. Additionally, the staff is a bit cold and not very service oriented. For example, there is absolutely no explanation of the procedures or the process in general. The swimming area is only 4 small pools without any decoration. The tiling on the wall has seen better days etc. Not worth a recommendation!

It's not a thermal bath, and it has only two small pools for sitting and relaxing (although they are not so warm), a child's pool and a bigger one for swimming, all with normal water, and with a bit of too much of chloride. The building is lovely from the outside, but the swimming/sauna area is a reminder of the socialist era, do not expect anything classical there.

Cold water inside the pool and jacuzzi, low temperature of the relaxation room, everything is old and smells like a bleach. Cashiers don't know english. The place was quite clean, but overall experience was poor.

Very good. There are signs everywhere to show you to the pool in the building. There is another entrance in the back of the building if you don't want to come in through the main entrance of the bath. The men and women have different dress rooms. The sauna, rest room, cold pool and steam room are different for men and women and are in the hall after the dress rooms. Have in mind that you need to take towels and flip-flops if you want, they do not give you. You neeed to bring with you shower gel, soap, shampoo, conditioner etc., because you have to take a shower before you go in the swimming pool area. Also have in mind that in the sauna you need to be completely naked - it's not for the shy. The swimming pool, jacuzzi and whirlpool bath and children's wadding pool are common. There are WC everywhere: in the dressing rooms, in the showers, in the halls etc , so don't worry if you need one. And look out for your key! It's very important! Do not lose it, or you have to pay it! Someone may take it by mistake, like it's happened to me. I got lucky and the woman next to me saw who took my key and when I asked her for help, she was capable to find it in a little girl(she couldn't read and thought it was her mom's key). It's very clear, there are hairdryers and hangers. And don't forget to bring a bag for the wet swim wear like me :-). You can't visit Karlovy vary and don't go to "Lazne" even if it's just once. Enjoy!