JOHN REED Fitness

I personally don't have any issues with John Reed fitness. Communication is well managed and they are willing to accommodate your request. For instance , I was charged 1x700 for closed fitness but upon my request they will not charge the next month without any extension, because I am leaving the country before my contract came to the end. So, I think it's about communication. If you have confirmation that your contract will not be extended and so on, then you can not have any problem with john reed. Giving best review, however some swimming pool is missing otherwise the best fitness for me.

A nice gym but appalling customer service. I lived in Prague briefly for three months and took out a three month membership - since then I have been hounded for payment of a non existent contract with all of my communication ignored. I'd think twice about joining given the level of service.

Good gym. Tired of wearing face masks. You should buy a locker to use wardrobe (it could be more comfortable if you are able to use your card instead of locker)

You will have a hell of a time, trying to cancel their contract. I'm currently resolving it with Czech trade inspection. I hope someone reads this and thinks twice before signing with the devil

The worst service I have ever seen in my entire life. I sent a doctor’s confirmation to end my contact in February 2020, they ignored it, continue to charge my account. You can NEVER reach them by phone as it’s always “busy”. They NEVER call you back. They answer your mail 2 weeks later and don’t solve the problem, just try to prolong the time to tell you later it’s too late and charge you for more months. It’s the end of August 2020, they keep charging my account, ignore my emails and never call me back. AVOID this place, these people only want to grab your money.