Hotel Prague Center Superior

The hotel offers good services for the price. The furniture and amenities are a bit dated, but no major problems. We had an issue with one of the electricity plugs in the room, which stopped working the second we tried plugging something in, but we called reception and it was fixed promptly. Cleanliness is 7/10, but again, I think the services are fair for the prices they ask for.

Hotel is in an excellent location, convenient for public transport, but city lovely to explore on foot. Hotel reception poor, dealt with 3 staff on reception, one was absolutely shocking, the other 2 were excellent. The man I saw didn't look up from his desk as I approached and continued doing whatever he was doing, I then started drumming my fingers on desk, again ignored, until I eventually had to speak to him, no apology given. Needs customer service training I think, or was he just naturally rude. Tea and coffee not replenished, upon asking was told there was none, next time I asked I was told it was only supplied on the first day! Breakfast was ok, very basic, but the staff serving were lovely.Bedroom clean and comfortable. A lovely garden seating area hidden away on 2nd floor. All in all I would say a budget hotel, but if I visit Prague again would look for better accommodation.

Great location, welcoming friendly staff. Will come again !!

Superb hotel must try place I stayed here for 3 days my experience was really great here good service and great rooms quite spacious

Very Clean room and friendly staff, better than expected for a 3 star hotel. Slight problem with electrics on second night but very quickly dealt with and given one of the newly refurbished rooms which was more like 4 star. Excellent overall.