SWAROVSKI BOUTIQUE Novy Smichov

It’s a small shop, but there are still items to choose from. Both shop assistants were nice and helpful.

Have ever bought a chain from them before Christmas. The lady inside tried to sell me the wiper, which I don't need. After I said no, she became not very friendly. I mean, of course she can feel unhappy, but she really shouldn't show that to her customer. I already bought a chain worth more than 10,000 CZK from them, and I don't think I owe her anything.

the saleswoman (brunette) was very nice, she helped me with the selection, everything was fine

Really unpleasant girl saleswoman, who looked like she was bothering her at the Angel shop again!

At Swarovski, in the new smoker's shopping center, I was returning a gift, picking up a cheaper bracelet by 600 Kc and counting from a company like Swarovski to give me 600 Kc in cash (as every business does). Not only do they not return the money, but it is not possible to return the overpayment in the dark card, even they can not leave the money. You have to buy something immediately for the original price or more expensive, so they forced us to buy another sperk, although we had no time and there was nothing to choose. Later, the saleswoman told us that it might be possible to get a dark card, but they have it forbidden ... and the manager who has the power here, I have a loose ... Such slap access I would expect from a telephone operator, not from a company with such history ... The fact that I bought here quite often did not play a role. It evokes in me that Swarovski desperately trying to milk each crown from the customer ... respectively. from a former customer ... good luck