Zdravotní obuv

My experience with the company of Mrs. Helena Friedrichová is extremely bad and therefore I cannot recommend anyone to shop here. I didn't wear Rieker winter boots much, but the whole sole started to peel off completely. I wanted to complain about them. I bought them at the Lidická 17, 150 00 branch. There, for the same reason, they did not recognize the complaint again and sent me to the branch in Vinohradská. I spent so much time complaining that it would cost me new shoes with my salary. I gave up and wanted to have my shoes repaired at my own expense. To my surprise, I learned that the master has one Rieker shoe to repair after another. The company allegedly moved production to China. The shoes are irreparable and fall apart under his hands. So this time I went to the branch in Vinohradská. The shoes were clean. The owner told me they were not clean enough. So I came back again. I must emphasize that I do not live directly in Prague and it was always a trip for me. We proceeded in this way until I missed the end of the complaint period. Dealing with Mrs. Friedrich was also extremely unpleasant. I felt like a liar on the prankster. She insulted me. She told me to keep records to prove to me that I had never been to a store. It didn't make much sense. It was the worst complaint I've ever experienced.

I am completely excited about the choice of shoes, but mainly the expertise of the saleswoman. The lady was willing, patient and, most importantly, artificial to explain and give maximum advice. Maximum satisfaction.