Salon aesthetic care Ronia Anděl

I received the procedure as a gift and was very pleasantly surprised. Very nice service and above all satisfaction with the result. I recommend!

Professional approach, pleasant environment.

Very negative experience and behavior towards the customer, although after several previous hassle-free visits. 1: It is quite difficult to order the procedure at all due to the fact that they do not pick up the phones. 2: I had an appointment, but two customers arrived on the deadline and neither of us was in the ordering system. Fortunately, the young lady treated us on the shift. 3: Full body hair removal has had absolutely no effect, which has never happened to me in the last five years since I went for different types of lasers and IPL. When I called to complain about the treatment, the operator was very uncomfortable with me from the beginning, shouting at me on the phone that it was definitely my fault, because I was the only one who didn't work, arguing that it was a poor lifestyle and other influences. affected the complete failure of the treatment. So when I tried to find out the specific information and specifications of the device, what I should avoid next time, it was not well prepared from a professional point of view. After being warned that I was sorry for the way they treated the customer, she eventually accused me of lying to get another therapy for free. It was when I mentioned that once upon a time, when the IPL in the Czech Republic was in its infancy, the device was incorrectly set up during my very first laser hair removal in my life, and the beauty studio offered me a repetition of the procedure and then everything was fine. But I ran out of decent words and the lady hung up after a 30-minute conversation. I will never go to this salon again, even though they have an affordable price for treatment, quite a pleasant interior and satisfactory accessibility of the studio at Anděl. I'll buy my epilator home and see.

Friendly and kind staff. Calf depilation without result of 6 repetitions

But I give one star? Communication with honest through bookings..pani or slecna so disgusted with my appetite for the rest of the procedures, because in my way and my actions surprised me as long as no one ... Words like "heledte" and "you listen to me" and constantly "chapete ?? !!!" when I ordered a long time .. and when I asked her if she could accidentally contact me in the event of canceling something deadline, so I actually helped me was answered ridicule and if I accidentally did not crazy that it is definitely not her work someone to blame that Mrs. said nothing else, so unfortunately I will have to wait too long for my next procedure to tesila.Preju good luck customers when ordering and tight nerves with super ironic lady / nice at the other end.