Map
Detailed Information
- Place Types Spa
- Address Harrachov 520, 512 46 Harrachov, Czechia
- Coordinate 50.7760604,15.4307431
- Website http://www.resortsklar.cz/?utm_source=google&utm_campaign=Knowl
- Rating 4.4
- Compound Code QCGJ+C7 Harrachov, Czechia
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We were really happy with our stay but there are few things that make us not to give full number of points:
1. family room - we were given room with bunk beds (B101) - with little kids as we have it was impossible to use upper bed - so we squeezed.
2. The level of noise after 10pm coming from the bar and playground just outside of the room was so high that we had to close the windows otherwise it was not possible to sleep - family rooms could be probabably placed in less noisy part/side of the hotel or on upper floor.
3. number of pets in the hotel - maybe season thing but sometimes it felt like number of dogs outnumbered the number of kids we were meeting in the elevators and lobby.
We really loved animation team - they were so great with kids and made sure kids enjoyed every minute. The restaurant was pleasent with great choice of food and drinks - both for breakfast and dinner. Hotel staff was perfect - professional and kind. The position of the hotel is great.
Luxury and spacious place, we liked the buffet breakfast and dinner. Room service could be more attentive to bathroom corners. There were hair and dirt from guests before, which I don`t expect regarding the price/night.
Review in English & German: Warning: Not suitable for allergic guests! Booked the more expensive executive room and got a room with a spectacular view of the parking lot (in order to get undressed I needed to close the curtains first), the bathrobes were torn and thus the extra costs for that room in comparison to the cheaper deluxe rooms not worth it. The interior is worn down and the carpet in our room shows suspicious stains. The indoor pool is too small for the number of guests, swimming was hardly possible. I have seen 12 people in a whirlpool approved for 6. Our biggest shock though was that there are dogs EVERYWERE! As an allergic person it is extremely hard to enjoy your stay if there are dogs on every floor and the hotel hotel offers carpet that simply cannot be cleaned thouroughly enough. I have complained at the reception and all they offered was, that I should see a pharmacy in order to get me some pills. They said, that there is no pet-free floor in the whole hotel. The only positive highlight was the very friendly live-cook at the buffet and the quality and variation of food during breakfast and dinner. Will not return though: it's definitely overprized and since there is no pet-free area not suitable for allergic persons. // GERMAN: Achtung - dieses Hotel ist nicht geeignet für Allergiker oder Hundephobiker! Wir haben die teureren Executive Zimmer gebucht und waren ehrlich enttäuscht. Von 8 Zimmer-Etagen, landeten wir in Etage 2 (die teureren Zimmer sollten in den oberen Etagen liegen) und hatten direkten Blick auf den Parkplatz und selbiger auch in unser Zimmer. Die kostenlosen Bademäntel für die Executive Zimmer waren total zerrissen und die Möbel abgewohnt. Der überall verlegte Teppich hatte seltsame Flecke, die nach Tierkot aussahen. Der Innenpool war winzig. Zu Stoßzeiten am Nachmittag war absolut kein Schwimmen möglich. Im Whirlpool, der für 6 zugelassen war, saßen zeitweise 12 Menschen und niemanden hat das interessiert. Das Schlimmste für uns war jedoch, dass wirklich überall im Hotel Hunde waren, auf jeder Etage (bei uns sogar rechts und links nebenan und demzufolge auch vorher in unserem Zimmer und Bett). Als Allergiker fiel es uns schwer auch nur eine Nacht erholsam zu schlafen. Die Rezeption reagierte darauf mit "Kaufen Sie sich doch Medikamente in der Apotheke!". Angeblich gäbe es im ganzen Hotel keinen tierfreien Bereich und das bei durchgehend Teppichboden. Einziges Highlight war der wirklich freundliche Live-Koch am Buffet und gute Qualität und Auswahl des Essens zum Frühstück und Abendbrot.
It is not worth the money you pay, the rooms are old and loud. If you are looking for a comfortable and relaxing atmosphere go elsewhere. The target customers are middle class families...
. Nice place, just arrive, friendly check in staff. Nice room.the hotel
, located in a greate forest. just go outside and take a hike. lovely breakfast, its a 4 minute from main street by feet.
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