Restaurace, Penzion, Bowling Havírna

Everything well

Online order: The first problem came during the selection. The restaurant offers 2 sizes of pizza - 32cm and 42cm. However, you will not find the price difference from the menu, which is accessible on their website. This can be a problem if someone orders a price without first comparing the price and then they are told a higher amount than they expected (this was not my problem, but it can happen). The second problem is that when I ordered a pizza the size of 42 cm, I received a pizza the size of 35 cm. When I called and asked for an explanation, I was told that the pizza was the right size, on the grounds that the plate on which the pizza is made is 40 cm and the dough shrinks during baking, so it is normal for the pizza to be less cm in this case 7 on the menu and 5 on the plate on which the pizza is baked). In the end, I was told that I was the only one who complained about the size during the whole operation. I was quite shocked by this. Not only is the size of 42cm listed on the internet and you will learn that the size of the plate on which the pizza is made is only 40cm, but I also concluded that the size of 42cm in the restaurant is probably stated due to the raw dough (advice - nobody really cares, how much does the tray or dough have, if I have a choice between 32 and 42 and I choose a bigger and more expensive variant, I don't expect to get almost the first size for the price of the second size and I'll be reprimanded for complaining at all). Although I didn't eat at Havírna for a long time because I heard not very good reviews, I decided to give the restaurant a chance based on a few recommendations. In order not to write only negative things, I must admit that the food was delivered on time, which was agreed and the pizza tasted good (tell the chefs :). But what bothers me is the approach of management, because the saying "our customer our master" is taken here as an insult rather than a motto.

The food was quite tasty, but the attitude of the staff after announcing the glass in the food was great. All they told me was "it was in the food"? After a few seconds, I was told that they were apologizing and did not know that something would break for them. I paid for the food and left without thanks. You will definitely be well here, but next time I will look for another pub or restaurant.

Accommodation pleasant, service cool. The pension has a nice clubhouse for both children and adults. Not far from the ponzion is a castle, a walk about 2.5 km. Along the way, a beer hall was opened for more than 35 types of beer.

We took a trip here recently, and it was worth it. Excellent food and quite nice service.