Baťa

Buying process - asked for 3 different shoes in sizes 44, they didn't have them on stock. After all I choose and paid. Wore those shoes three times and then on the heel thy cracked open. So I went to claim them back to the store. There was one blonde lady. Handed over her the shoes, after that I've been told that the sole is dirty and that they would refuse the claim. So I asked her if they have any rag, paper tissues or anything I can use to wipe them, as that claimed dirtiness was nothing that couldn't be fixed within 10 seconds. Of course she didn't have anything, so I just went to the closest public toilets, cleaned them and brought back. Lady was very clearly really bothered I came back. Whatever. After just three days (kudos here) they sent me text saying my claim was accepted. So went there, decided to get my money back, because to be honest.. My grandpa used to wear shoes from Bata for 30 years. I wore mine for three times. Disappointed with the quality. Price is quite high and they can't even make it right? Too bad.. So stormed back to the store, handed over claim report and been asked to provide original bill, which I had scanned in my phone. Been told by that rude blonde lady again that I need to provide the original bill. I replied I don't need to, she made her disapointed face again and called in for a colleague, which provided me her email where I sent the bill. Rude, unprofessional stuff trying to get the people to give up on the claim or take back store credit. Maybe COI might pay them a visit?

i have bought shoes for my son, 499kcon 19.04.18. one month later, the scratches were destroyed. i made a reclamation on 30.05.18 and today, i received a note claiming that they reject my demand because the shoes were weared too much. bata is a bunch of scammers, avoid

Nice shop with a large selection of shoes.

Such a furnished shop would probably not be Mr. Bata today

Great choice